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Properties supplied by a single source of water

2019/20TargetPerformance
 42000 42000

Properties supplied by a single source - This is a continuation of a measure developed for 2010-15 relating to delivery of the water supply grid.  It measures the number of properties that are solely supplied by one source of drinking water and cannot be fed from an alternative.

We were targeted with reducing the number of these properties from 78,000 in 2015-16 to 42,000 in 2018-19.
If we were to fail to meet the target in any given year, we would refund customers £76.60 per property above target per year. If we de-scope the integrated supply grid and fail to deliver these improvements, we will refund customers £2,445 per property.

The implementation of the water supply grid in 2017-18 means that the PC target was met in 2018-19 and remains at this level in 2019-20.