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Length of river with improved flow

2019/20TargetPerformance
 99km 111km

Length of rivers with improved flows - This measures the length of river with improved flows as a result of changes in abstraction licenses.

There were no improvements due or delivered in 2019-20. All improvements related to specific changes in licence conditions which were due by 2018-19.

If we had not delivered the planned changes to licence conditions, we would have refunded customers £19k per km. If we had delivered additional changes, we would have received an incentive payment of £19k per km.

In 2017-18 we agreed licence changes at Nutscale, improving the Nutscale Water and Horner Water, as well as at Compton Durville, improving the Lam Brook and North Mills Brook. These changes were not anticipated so were an outperformance of the target by 12km of river with improved flow. In 2018-19, we made further licence changes at Malmesbury, which were granted by the Environment Agency.

The overall length of river with improved flows stands at 111km, which is an overperformance of 12km against our target of 99km.