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Water supply interruptions


Supplying drinking water is a fundamental part of our service.

In the event of an interruption we endeavour to maintain supplies by managing our network, hgwever, this is not always possible.

As interruptions indicate the resilience of a water network and how well we can recover from an incident, we have a measure for supply interruptions of more than three hours.

This strong performance and reduction in time is attributable to a number of schemes we have implemented in previous years.

Unit of measurement

Current performance (20/21)

2025 target 

Minutes per property per year