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Developer experience
The water industry regulator Ofwat is running a pilot until March 2019 of a mechanism that will incentivise water companies to provide excellent service to developers, self lay providers, new appointments and variations.
Unit of measurement |
Current performance (20/21) |
2025 target |
|
D-MeX score |
89.47 – 2nd water and sewerage company |
Upper quartile |