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Restrictions on water use

2019/20TargetPerformance
 0 0

Restrictions on water use - This measure relates to the number of hosepipe or temporary use bans (TUBs) imposed.

We have not had to impose a TUB since 1976. For each TUB imposed, we would refund customers £10.1m. We did not have to impose a TUB in 2019-20 and so have met this commitment.